Cookie Policy

This Cookies Policy sets out the basis on which we, IBD Distribution Limited, use cookies and similar technologies on or in relation to our website, https://www.ibd-distribution.com (our website). This Cookies Policy is effective from 31st May 2018.

Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. For information on the difference between essential and non-essential cookies, see the section below entitled About cookies.

For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies.

Contents

  • About cookies

  • List of cookies used

  • Non-essential cookies

  • How to accept or reject cookies

  • Copyright

About cookies

What are cookies?

Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.

Essential and non-essential cookies

Cookies can be classified as either ‘essential’ or ‘non-essential’.

Essential cookies: these are cookies that are either:

  • used solely to carry out or facilitate the transmission of communications over a network; or

  • strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.

Non-essential cookies: these are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).

Session and persistent cookies

Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.

Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser.

Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.

First and third party cookies

Cookies can be classified as ‘first party’ or ‘third party’.

First party cookies: these are cookies placed on your device by our website domain.

Third party cookies: these are cookies placed on your device by third party website domains.

If you require further information about cookies in general, please visit www.allaboutcookies.org

List of cookies used

We use the following cookies on or in relation to our website:

Name of Cookie

Essential or Non-essential?

Type of cookie

First or Third party?

Session or Persistent?

Expiry Time

Purpose

lang

Non-essential

Functional

Third party

Session

End of browser session

Remembers the user’s selected language version of a website.

test_cookie

Non-essential

Functional

Third party

Session

End of browser session

Used to check if the user’s browser supports cookies.

smartlookcookie

Non-essential

Functional

First and third party

Session

End of browser session

Relates to live chat programme theme being used on website.

ssupp.chatid

Non-essential

Functional

First party

Session

End of browser session

Registers user ID to provide live chat service.

ssupp.vid

Non-essential

Functional

First party

Persistent

179 days

Relates to premium feature to allow video chat on live chat service.

_gat

Non-essential

Functional

First party

Session

End of browser session

Used by Google to throttle the request rate.

_ga

Non-essential

Analytical

First party

Persistent

2 years

To distinguish website visitors.

_gid

Non-Essential

Analytical

First party

Session

End of browser session

Generates statistical data on how a visitor uses the website.

SID

Non-essential

Analytical

Third party

Persistent

2 years

Used by Google to store user preferences and information of Google maps.

APISID

Non-essential

Analytical

Third party

Persistent

2 years

Used by Google to store user preferences and information of Google maps.

HSID

Non-essential

Analytical

Third party

Persistent

2 years

Used by Google to store user preferences and information of Google maps.

SSID

Non-essential

Analytical

Third party

Persistent

2 years

Used by Google to store user preferences and information of Google maps.

SAPISID

Non-essential

Analytical

Third party

Persistent

2 years

Used by Google to store user preferences and information of Google maps.

OGPC

Non-essential

Analytical

Third party

Persistent

2 years

These cookies are used by Google to store user preferences and information when viewing pages with Google maps on them.

NID

Non-essential

Advertising

Third party

Persistent

6 months

Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads.

IDE

Non-essential

Advertising

Third party

Persistent

1 years

Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficiency of an ad and to present targeted ads to the user.

AID

Non-essential

Advertising

Third party

Persistent

1 year

Google uses these cookies, based on recent searches and interactions, to customise ads on Google websites.

personalization_id

Non-essential

Advertising

Third party

Persistent

2 years

Twitter cookie used for ad personalisation purposes.

guest_id

Non-essential

Advertising

Third party

Persistent

2 years

Collects anonymous data related to the user’s visit to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service.

1P_JAR

Non-essential

Advertising

Third party

Session

End of browser session

These cookies are used to gather website statistics, and track conversion rates.

Non-essential cookies

We use the following types of non-essential cookies on our website:

  • Functional cookies

  • Analytical (or performance) cookies

  • Targeting (or advertising) cookies

Functional cookies

These are cookies that are designed for purposes such as enhancing a website’s functionality. These are either not strictly essential for the website or functionality which you have requested to work, or are cookies which serve non-essential purposes in addition to their essential purpose. We use the following functional cookies on our website:

  • first and third party session and persistent cookies to provide our live chat service and related functionality. These cookies include two third party session cookies, called smartlookcookie, which relate to our live chat’s theme to ensure it displays correctly to users, a session cookie called ssupp.chatid to allow the service to recognise a particular user, and ssupp.vid, a persistent cookie expiring after 179 days that relates to a premium feature of our live chat service.

  • a first party session cookie which remembers the users selected language version of the website. This cookie is lang

  • a third party session cookie which is used by DoubleClick (a Google remarketing product) to check if the user’s browser supports cookies. This cookie is called test_cookie

  • a first party session cookie used to help Google Analytics manage the number of users on our website. This cookie is called _gat

How to opt in or out from functional cookies

See the section below entitled How to accept or reject cookies

Processing information about you contained in or obtained from functional cookies

Legal basis for processing: we process information about you contained in or obtained from functional cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). We will only process such personal information if you have consented to us placing cookies on your computer or device.
Legitimate interests: improving your website experience and providing and enhancing the website’s functionality.

Analytical (or performance) cookies

Analytical (or performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work. We use the following analytical cookies on our website:

  • a third party persistent cookie which is used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficiency of an ad and to present targeted ads to the user. This cookie is IDE and expires after 1 year.

  • Google Analytics cookies to help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long and what you clicked on and your location (based on your IP address). The Google Analytics cookies used on our website are: _ga which is a persistent cookie and expires after 2 years, and _gid which is a session cookie. We also use the Google Analytics cookie _gat, which is explained in more detail in the ‘functional cookies’ section above.

  • Google also sets several cookies on any page that includes a Google Map or CAPTCHA image. These cookies are used by Google to generate images for maps or to generate CAPTCHA images to help protect our site from spambots. These cookies are: SID, APISID, HSID, SSID, SAPISID and OGPC, which are all third-party persistent cookies that expire after 2 years.

More information

Google Analytics cookies are classified as first party cookies as they are set by our website domain, although Google collects and processes information from our use of Google Analytics. To find out more about how Google handles information collected from Google Analytics, see Google Analytics’ privacy policy, which is available here: https://support.google.com/analytics/answer/6004245

For information on how Google uses data from cookies it uses, please visit www.google.com/policies/privacy/partners/

For YouTube’s (Google’s) privacy policy, please visit https://policies.google.com/privacy?hl=en

How to opt in or out from analytical cookies

See the section below entitled How to accept or reject cookies

To opt out of Google Analytics tracking across all websites in general, you can do so here: http://tools.google.com/dlpage/gaoptout

Processing information about you contained in or obtained from analytical cookies

Legal basis for processing: we process information about you contained in or obtained from analytical cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: analysing how individuals use our website to help us improve our website and business. For further information on how we use the information gathered from our use of analytical cookies, including profiling, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: https://www.ibd-distribution.com/privacy-policy

Targeting (or advertising) cookies

Targeting (or advertising) cookies record information about your visit to and use of our website, for advertising purposes. We use the targeting cookies for the following purposes on our website:

  • a third party persistent cookie used by Google’s AdSense network which registers a unique ID that identifies a returning user’s device which is used to target advertisements to the user. This cookie is called NID and expires after 6 months.
  • a third party persistent cookie used by Google to customise ads on Google websites. This cookie is called AID and expires after 1 year.
  • a third party Twitter persistent cookie used for ad personalisation purposes. This cookie is personalization_id and expires after 2 years.

  • a third party persistent cookie which collects anonymous data related to the user’s visit to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service. This cookie is guest_id and expires after 2 years.

  • a third party session cookie used by Google’s AdSense network is used to gather website statistics, and track conversion rates. This cookie is called 1P_JAR.

For further information on Google’s advertising cookies, please see their cookies policy here: https://policies.google.com/technologies/types

How to opt in or out from advertising cookies

See the section below entitled How to accept or reject cookies

Processing information about you contained in or obtained from analytical cookies

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: you give your consent to the purposes for which we process your information using advertising cookies by accepting the use of such cookies via our cookie control tool. For further information on how we use the information gathered from our use of advertising cookies, including profiling and automated decision-making please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: https://www.ibd-distribution.com/privacy-policy

How to accept or reject cookies

There are a number of different ways in which you can accept or reject some or all cookies and similar technologies. Some of the main methods of doing so are described below.

You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org

Accepting or rejecting cookies

Cookie control tool

You can accept or reject non-essential cookies by using our cookie management tool.

Browser settings

You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:

Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third-party applications which you can add to your browser to block or manage cookies.

Existing cookies

To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.

Google Analytics Opt-out Browser Add-on

You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout

Google Adsettings

You can manage and opt out of personalisation of advertisements by Google by visiting Google’s ad settings page here https://adssettings.google.com/ and by:

  • unticking the button entitled ‘Also use Google Account activity and information to personalize ads on these websites and apps and store that data in your Google Account’; and
  • switching the ‘Ads Personalisation’ setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue).

Alternatively, you can install a free browser plugin here: https://support.google.com/ads/answer/7395996

Copyright

The copyright in this Cookies Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved.