About Us

IBD Distribution leads the way in the adoption of renewables for sustainable heating, ventilation and air-conditioning (HVAC-R) systems. Whether it's for residential or commercial applications, new build or renovation, IBD offers an unrivalled range of solutions for the homeowner, self-builder, installer and specifier.

The company's highly experienced team includes engineers, system designers, sales and marketing professionals with expert knowledge of how to specify and implement complete solutions that will meet all the clients' objectives.

The company is a Daikin UK Specialist Renewable Distributor and a member of the Renewable Energy Association, compliant with the REAL Assurance Scheme consumer code. IBD's Microgeneration Certification Scheme approval is COR/183 and its design capability includes fully equipped AutoCAD work stations, wide format printers and design software packages that ensures the highest quality service in the specification phase of a project.

Covering a complete spectrum of renewables and HVAC technologies, IBD designs, supplies and arranges installation of:

  • Air, Hybrid and Ground Source Heat Pumps
  • Underfloor Heating Systems
  • Heat Recovery Ventilation
  • Solar Thermal
  • Solar PV
  • Small duct HVAC Systems
  • Air Conditioning Systems
  • Renewable Heat Incentive Projects

Ian Smith

Managing Director

Ian’s entrepreneurship has been the driving force behind the company’s development and partnership with internationally renowned renewables manufacturers. He was one of the original pioneers behind the introduction of mini – duct heating, ventilation and cooling system technology in the UK and remains at the forefront of the company’s strategic alliances with suppliers, distributors, customers and other business partners

Darren Johnson

Technical Director

Darren has over 20 years’ experience in the H&V industry and is a recognised industry authority. His practical experience with installations, and his close knowledge of standards and regulations that affect the building industry, make him the ideal person to oversee IBD’s technical and engineering operation.

Robin Mills

Regional Sales Manager

Robin is South West Regional Sales Manager and promotes IBD’s products and services to homeowners, developers, plumbers’ merchants and contractors as well as architects and facilities managers throughout the South West.

James Webster

Central & Southern Sales Manager

IBD Distribution has appointed James Webster as Central & Southern Sales Manager. Covering the whole of IBD’s southern sales area from Devon to Hampshire and as far north as the M4, James will be liaising with contractors, consultants, architects, plumbers’ merchants and homeowners.

Richard Foot

Technical Support Executive

Responsible for providing technical support to both trade customers and property owners, whether residential or commercial projects. He has outstanding experience in the heating, plumbing and ventilation industry and supports Technical Director, Darren Johnson.

Omah Rahi

Senior Design Engineer

As a System Designer, Omar provides customers with a high quality service in the specification phase of every project. Experienced with AutoCAD, heat loss calculation software and essential H&V system design packages, Omar plays a key part in operations. This includes an essential day to day role in MCS and RHI customer support activities.

Rob Drury

Publicity and Marketing

Rob devises PR, Marketing, Advertising, Exhibition and Social Media activities for the company. He has vast experience, providing a link between IBD and its distributors, customers and suppliers.

Kerri Mackenzie

Accounts Clerk

Kerri is responsible for company finances and responsible for arranging payment terms and invoicing to IBD customers as well as liaising with suppliers accounts’ departments.

Oliver North


Oliver has joined IBD’s commercial department where he is part of the team responsible for esimating and quoting projects as well as general customer service duties.

George Smith

Sales Assistant

George is a key member of IBD’s head office team. His duties include sales administration and order processing as well as development and execution of the company’s marketing programme. George has expertise in desk top publishing and digital media as well as photography and video production.

Teresa Wickens


Teresa provides administration services for IBD’s Technical Support Team as well as the Head Office Design and Sales functions.

George Allen

Warehouse Operative

George’s responsibilities include ensuring all goods are picked, packed and despatched.Whilst working he is studying for his warehousing and storage QCF and has also previously completed his BTEC Sport Level 3 and EPQ.

Andy Bradshaw

Eastern Region Sales Manager

Andy Bradshaw is Sales Manager for the Eastern Region. He has worked in renewables for several years and is passionate about the renewable energy sector. He has joined IBD at a very exciting time in the growth of the company.

James Smith

Field Service Engineer

James provides engineering and technical support for customers covering installation and maintenance of the full IBD range.

Russell Bryant

Field Sales Engineer

Russell Bryant is Field Sales Engineer. He is highly experienced in all technical aspects of renewables, Russell provides support for IBD customers throughout the UK.

David Cranston

Agent for Scotland

Led by David Cranston, Heatair Solutions of Glasgow is IBD's agent for Scotland. The company is one of Scotland’s leading suppliers of HVAC services and technology.